Resetting Passwords
There are different ways for a user password to be changed:
A user can change their own password from the Tools > Reset Password menu item on the main UI window.
You (as an administrator) can force a new user to change their password the first time they successfully log in with a temporary password, by checking the Reset Password box on the New User (Add User) dialog box.
You can force an existing user to change their password the next time they log in with their existing password, by checking the Reset Password box on the Edit User dialog box.
You can change a user’s password directly by using the Reset Password button on the Users tool bar.
Because Reset Password buttons or checkboxes appear on multiple locations in the System Administration windows, it is important to understand how they differ from each other.
Use the Reset Password button on the toolbar to explicitly change a user’s existing password:
SAG_RESET_PASSWORD_button
Use the Reset Password checkboxes at the bottom of the following dialog boxes to force a user to reset their own password the next time they log in: Add User (New User), Edit User, Reset Password.
SAG_reset_password_checkboxes
To reset a user’s password
1 Select a user on the Users tab and click Reset Password to display the Reset Password window.
2 Enter new password and confirm it.
3 If you want this to be a temporary password that the user must change to something of their own choosing after successfully logging in, check the Reset Password box at the bottom of the dialog.
4 Click OK.
5 Select File > Publish Changes from the System Administrator menu bar or click PublishIcon in the toolbar to display the Publish Changes window, then click Yes to publish your changes.